FAQs

1. How long does shipping take?

Our average delivery time is 5–7 business days (excluding weekends and holidays).

We work with trusted international couriers to ensure your order arrives safely and quickly.

2. Can I cancel my order after placing it?

You can cancel your order within 12 hours of placing it.

After that, your order may already be processed and on its way, and we won’t be able to cancel it.

3. Can I return or exchange a product if I’m not satisfied?

Yes. If your item is defective, damaged, or not as described, you can request a return or exchange within 7 days of receiving your order.

Please see our full Return Policy for more details.

4. Do I need to record a video when opening the package?

Yes. To protect your rights in case of any issues, please record a video while unboxing your order and keep it until you’ve fully inspected the items.

5. How much is shipping?

We currently offer free shipping on most orders.

Some remote areas may incur a small additional fee, which will be clearly displayed during checkout.

6. Are the products beginner-friendly?

Absolutely. All of our products are handpicked to be easy to use for beginners while also meeting the needs of more experienced users.

We focus on space-saving, practical designs that support real results at home.

7. How can I contact Kawadrs?

You can reach us anytime at support@kawadrs.co

We typically respond within 24–48 business hours.